Marshall Fleet Solutions
the UK’s largest independent commercial vehicle service organisation
Providing the premium sales, service and parts support for the UK distribution industry.
Founded in 1972, Marshall Fleet Solutions is the U.K.’s largest independent refrigeration (including installation), tail lift and commercial vehicle fleet service and support organisation.
Marshall Fleet Solutions is a long established dealer of Thermo King equipment as well as being main dealers for most manufacturers of tail lifts sold in the UK. The company has over 200 engineers, together with a national call centre in operation 24 hours a day, 365 days a year. The company offers unrivalled breakdown support, repair and routine maintenance for transport fleet operators across the UK.
Over 150,000 Thermo King systems
supplied to UK operators
Over 200 mobile service engineers
on call nationally 24/7/365
Nationwide MFS Staff
across our UK wide locations
Over 12,000 assets running
on full repair and maintenance
contracts nationally
How we can help?
Award winning dealer of Thermo King light commercial, truck and trailer refrigeration systems
Advanced product range, driving innovation and delivering performance
The largest and most experienced dedicated installation and service team within the UK transport refrigeration industry
Dedicated installation facility in the North of England and an expanding team of mobile installation engineers nationwide
Backed by Thermo King, a brand of Ingersoll Rand, a global organisation who leads the world in manufacturing and innovating transport temperature control systems
UK’s largest tail lift network, covering Column tail lifts, Tuck-away tail lifts, Cantilever tail lifts and Passenger tail lifts
Main dealers for most manufacturers of tail lifts sold in the UK
One of the largest installation companies covering tail lift equipment in the UK
Dedicated installation facility in the north of England and a significant team of mobile installation engineers nationwide
24/7/365 after sales service response through dedicated experienced service network
Tail Lift, Lifting Decks and Shutter Door servicing as well as LOLER / STE examinations
Operates a premium support network in the UK for LCV operations
Specialists in fleet management for .com organisations with a dedicated team of controllers and VMU’s around London with a full partnership supplier support across UK
Over 2,000 assets running on full repair and maintenance contracts nationally
Proven experienced support team of 200 mobile service engineers and wholly owned service centres across Britain
Ancillary assets covered include transport refrigeration equipment, tail lifts, shutter doors, lifting decks and couplings, as well as tyres, windscreens
This is what our customers say about us
Marshall Thermo King supplies the majority of our Thermo King systems for both trailers and rigid trucks.
“In many cases, it is now more economically viable to get our TK fridges installed in the UK. As our chassis enter the country via Portsmouth, it is natural to use the MFS’s Southampton facility. The installation team there is well organised, reliable and accurate with their lead times. The quality of installation work is excellent.”
Howard Tenens uses MFS for the ongoing service and maintenance for all its Thermo King units
“MFS provide ongoing service and maintenance for all our Thermo King units. Consistent service levels with friendly and approachable engineers is backed by MFS pro-actively looking at cost saving ideas to help the efficiency of fleet. They now also service all our tail lift and moving deck equipment too.”
BNP uses MFS for the breakdown and servicing support for all its Thermo King systems
“We have an excellent relationship with MFS. Their overall quality of service is extremely professional, giving us a fast response and providing the best outcome for both us and our customers.”
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– Richard McClean – Director of Transport | Tesco PLC
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Read the latest from our blog
Purpose-built MFS Supersite Taking Shape
Latest developments from state-of-the-art facility in Tamworth The Marshall Fleet Solutions team took to the site last week and saw first-hand how far the build has come since developments began back in July. Located approximately 300 meters from the main M42/A5...
New Operations Director Appointed at Marshall Fleet Solutions
Leading commercial vehicle company Marshall Fleet Solutions has announced that, with immediate effect, Mark Sutcliffe has joined the business as its new Operations Director. Reporting to MD Mark Howell, Mark Sutcliffe joins a seven-person Board of Directors at...
Customer service is in our DNA!
Following on from recently winning the prestigious TCS&D Customer Service Award for 2021, we sat down with MFS’s Managing Director Mark Howell to get his perspective about how the company has approached its customer service challenges over the last few years
