Updated MFS advice and approach to COVID-19

We continue to be open for business, and here if you need us!

As MFS provides a fundamental link in the Cold Chain Supply network here in the UK, we will endeavour to support our customers with uninterrupted service.

To achieve this, we are continuing to operate our essential, front line engineering team as normal whilst taking every possible precaution to ensure their safety, as well as the safety of our customers, at all times. MFS front line engineering staff and key support staff have all now been issued with Key Worker status, to ensure that they can always continue to provide customers with Essential Services, including 24/7 engineering and technical support, whilst adhering to safe and agreed working practices.

Our preparation over the last few weeks has also enabled us to ensure that all our office-based staff are now working from home and in doing so are helping to reduce the spread of the virus between not only our staff, but also the wider community while continuing to support our engineers in maintaining the cold chain network.

This safe transition to working from home has enabled us to maintain our high service levels, with absolute zero impact in continuity of service to our clients.

The Coronavirus (COVID-19) outbreak is a rapidly changing situation from a public health perspective, and we are committed to keeping you informed and taking care of you as both valued MFS members of staff and customers.

Stay safe and well. Thank you for your continued support.

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